IF ELECTING TO CANCEL YOUR MOVE WITH FOUR PAWS MOVING AND STORAGE WRITTEN NOTIFICATION MUST BE SENT TO INFO@FOURPAWSMOVING.COM WITHIN THREE (3) BUSINESS DAYS OF PLACING YOUR RESERVATION (PAYMENT OF DEPOSIT) TO BE ELIGIBLE FOR A REFUND OF YOUR DEPOSIT, LESS 10%. IF YOUR FIRST AVAILABLE MOVE DATE IS WITHIN 7 BUSINESS DAYS OF PLACING YOUR RESERVATION (PAYMENT OF DEPOSIT), AND YOU ELECT TO CANCEL, YOUR DEPOSIT IS NON-REFUNDABLE. FOUR PAWS MOVING WILL ALLOW UNREFUNDABLE DEPOSIT TO BE APPLIED TO A FUTURE MOVE WITHIN 24 MONTHS.
FOUR PAWS MOVING IS NOT IN THE BUSINESS OF NOT KEEPING CLIENTS MONEY, BUT NEED TO UNDERSTAND THAT AFTER THREE BUSINESS DAYS HAS ELAPSED WE INCUR AN EXORBINATE AMOUNT OF EXPENSES, WHICH IS WHY THE CANCELLATION POLICY IS WRITTEN AS SUCH. FOR THOSE RESERVATIONS THAT ARE PLACED WITHIN 7 BUSINESS DAYS OF THE FIRST AVAILABLE MOVE DATE, FOUR PAWS MOVING IMMEDIATELY BEGIN WORKING ON YOUR MOVE, WHICH IS WHY THOSE CANCELLATION REQUESTS ARE NOT REFUNDABLE.